My services
Home working
With the massive shift towards working from home this is a large portion of my job. Especially if you are an Independent without the luxury of IT support.
From the horror of things crashing at crucial moments to setting up a new printer, I can support on the full gamut of issues that can crop up.
Time really is money and I can help you claw back time when things go wrong and future-proof your working environment against further glitches.
Save my number in your phone for those unforeseen emergencies or call for an appointment to feng shui your home setup.
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Setting up new computers and transferring data from your old Mac, PC or smartphone/tablet.
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Boost your Wi-Fi and extend your network to your home office.
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Setup and repair of printers.
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Smartphone support with new devices and backup of phone data.
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Data backup to local and cloud storage.
Device and network security, help with staying secure online and GDPR compliance.
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From Macs, PCs, USB Flash Pens and External Hard drives
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Increase your device storage and backup storage for your important data.
Cloud, local or hybrid storage solutions.
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Make the most of the Cloud to keep you working across your devices and your data accessible on the move.
Keep your important data backed up on Cloud based servers.
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Disinfection of compromised devices, malware protection advice and security solutions for all situations.
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Ensuring you are set up in an optimal way for your posture, avoid discomfort and eyestrain.
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Manage Zoom, Teams and other video conferencing tools and systems.
Improve video and audio quality.
For the family
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From parents
I can help busy parents wanting to safeguard their family from the internet in the home. I can also ensure a fully functional technical ecosystem in the home.
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... to technophobes!
Let’s face it, you have better things to do than deal with bewildering tech problems. Like catching up with your relatives who live afar.
The IT health check
Love your tech, don’t resent it.
It’s not going away, so let’s make it work for you.
There is so much available that you might not know about and that could improve your digital experience drastically.
I can come and visit your home, do an analysis of all your IT requirements: how you work, how you and your family live and what everyone enjoys.
I have up-to-date knowledge on all sorts on hardware, software, the Cloud and how it all connects together. This extends from computers to how you control your heating, entertain yourself and even turn on your lights!
When you upgrade your tech, you simply upgrade your life.
Builders, Developers, Renovators.
Anyone looking to provide an integrated high tech experience to new or renovation homes, I can work to a suitable budget that sits comfortably within the parameters of your market to ensure you protect your ROI.
I provide a full installation service from initial proposal, product sourcing, all the way through to ensuring the right cables are in the right walls.
I work alongside all tradesman - architects, electricians, plumbers (smart heating), builders through all stages of development, from planning, through to first and second fix.
My Process
Sometimes described as The Computer Doctor - the process can feel a bit medical.
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The 1st step is to listen really clearly to the problems and help you find the right language to describe what is going on.
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Depending on the issues presented I can provide an initial diagnosis and a likely course of action.
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I can usually provide options for treatment at this stage to suit different budgets.
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With your input we can agree a course of action and get you booked in. This will include an outline budget and timescale.
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Sometimes it’s a quick fix; other times I might need more time to resolve the issues.
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Once the issue is resolved, I will invoice for the job and you leave a satisfied customer.